SAFETY AT Get Crazy

Across the 16 countries we operate, Get Crazy has sought to set the standard for international industry best practices in safety. We are part of leading international bodies that are striving to create the world’s best practices for safety in our industry.

Over the past 7 years, we have established a tightly managed and monitored safety system, developed around the international industry best practice.

Our safety system is designed to minimize the risk of injury and includes venue management procedures, safety signage, safety announcements, patron rules, and a global safety committee that regularly meets to ensure we’re achieving best practices for the safety of our customers.

Get Crazy is a physical activity facility where injuries can happen.

Since opening the first Get Crazy venue in 2012, we have had on average approximately 1 significant injury for every 10,000 hours of participation.

While these statistics compare favorably with many mainstream sporting activities, as with all physical activity, participants need to decide if the benefits of participation are worth the risk of injury.

We know our business relies on thousands of parents, schools, and community groups each week deciding to visit our venues because they regard Get Crazy as a safe and fun activity. We value and honor the trust placed in us by our customers and do everything in our power to minimize the risk of injury in our venues.

The general safety rules and guidelines for each area are displayed throughout Get Crazy.

Our terms and conditions outline the risks and anyone participating at Get Crazy is deemed to have accepted these conditions prior to participating.

Like most sporting activities, trampolining and other adventure-challenge activities create the potential for injury even when done properly and following appropriate rules and guidelines. Our rules and safety guidelines have been developed in conjunction with recognized safety experts with the specific direction to meet or exceed the world’s best practices. To minimize the chance of dangerous situations, especially for inexperienced participants, we have clearly posted rules at the entrance to each area. These rules are enforced by our staff.

 

Historically, trampoline-related injuries have occurred when jumpers have ‘fallen off’ a trampoline onto the ground or landed ‘on the frame’. Get Crazy has minimized these risks by ensuring our trampoline areas are walled with rebounding surfaces and frames are covered in high-grade foam padding, that has undertaken head attenuation testing in line with potential fall heights. We have designed our facility to reduce or eliminate the hazards associated with typical home trampolines and are continually working to ensure a safe environment through optimal design, engineering, construction, staff training, supervision, and research.

All trampoline support structures (the steel and springs between the trampoline beds) are covered by more than two inches of high-grade foam padding. In the Performance Trampoline area, this increases to eight inches. In addition, we have added technology to our padding – the first layer is a carpet-bonded foam for durability and strength, and the second layer of foam is enclosed in vinyl for adjustability and comfort. The springs are completely encapsulated in a polypropylene sheet and covered by vinyl padding. We have met or exceeded the padding requirements advocated by all applicable international standards.

All activity areas are monitored by trained staff and all team members complete:

• Internal dedicated safety training (multiple modules) covering the fundamentals of safe conduct and risk minimization
• External CPR and First Aid training

All team members complete the above training before monitoring areas.

Our three core safety rules are:

1. One person per trampoline
2. Jump within your skill level
3. Don’t jump or land on the padding

There are dedicated rules per area, which expand upon the above core rules.

Our staff also enforce our ‘one person per trampoline/apparatus’ rule to avoid collisions. Children under 110cm in height have dedicated areas that keep these smaller jumpers separate from larger children or adults.

Anyone jumping at Get Crazy is required to wear our approved grip-socks designed to help maximize grip, help maximize safety, and general hygiene.

In adventure-challenge areas (e.g. X-Park, Free-run, Clip n Climb), participants are recommended to wear closed-toe, flat-soled running shoes with tight laces

There are no age restrictions, but in order to ensure the safety of our bouncers, Junior Jumpers must be able to walk unassisted and must be under 110cms.